Privacy Policy

MATRIX Privacy Statement

Effective date of this Privacy Notice

1st June, 2009

Introduction of Privacy Policy

This privacy notice applies to the personal data of customers that is collected or used by MATRIX. MATRIX highly appreciates the interest you have shown in our company, products, and services. This privacy notice applies to all the personal data that MATRIX collects when you interact with MATRIX, such as when you visit our websites, when you use the products or services offered by MATRIX, when you purchase our products or services, when you contact customer support, and when you interact with MATRIX as a business customer, supplier or business partner, etc.

Type of Personal Data We May Collect

  • Contact Data - We may collect personal and/or business contact data including your first name, last name, mailing address, telephone number, fax number, email address and other similar contact information.
  • Payment Data - We collect data necessary for processing payments.
  • Location Data - We may collect location data when you enable location-based services or when you choose to provide location-related information during product registration for further shipping arrangement.
  • Preferences - We collect information about your preferences and interests as they relate to our products, services (both when you tell us what they are or when we deduce them from what we know about you) and how you prefer to receive communications from us.

You are not required to share the personal data that we request, however, if you choose not to share the information, in some cases we will not be able to provide you with MATRIX Services, certain specialized features or be able to effectively respond to any queries you may have. You can share your personal data with MATRIX in several ways, including, but not limited to: emails, phone calls, and registration on our website.

Sharing your Personal Data With Others

We may share your personal data with service providers, business partners and other third parties, in accordance with applicable law.

For example, MATRIX may disclose your data to other companies such as shipping companies, data management support partners and other parties bearing a necessary relationship for MATRIX to provide its services.

When you interact with MATRIX as a business customer, supplier or business partner, MATRIX may disclose personal data available in reports and other materials provided by you and/or your company pursuant to an engagement with another business partner and/or a supplier.

MATRIX will disclose personal data only in conformance with this privacy notice and/or when required by law.

Customers' Rights

Once you have provided us with your personal data, you have reasonable access to that information so that you can update, modify or, if legally possible, delete it. You can also delete or change the privacy settings of your MATRIX account by logging in to your account and accessing your "personal settings."

We encourage you to keep your personal settings and personal data complete and current.

Social Media of Third Parties

When you participate in various social media forums like Facebook, Twitter, LinkedIn, Instagram, etc., you should be familiar with and understand the tools provided by those sites that allow you to make choices about how you share the personal data in your social media profile(s).

MATRIX is bound by the privacy practices or policies of these third parties, so we encourage you to read the applicable privacy notices, terms of use and related information about how your personal data is used in these social media environments.

Also, depending on the choices you have made regarding your settings on various social media sites certain personal data may be shared with MATRIX about your online activities and social media profiles, e.g., interests, marital status, gender, username, photos, comments, and content you have posted/shared, etc.

How We Keep Your Data Secure

To prevent unauthorized access or disclosure and to ensure the appropriate use of your information, we utilize reasonable and appropriate physical, technical, and administrative procedures to safeguard the information we collect and process. MATRIX retains data as required or permitted by law and while the data continues to have a legitimate business purpose.

Changes to This Privacy Notice

If we modify our Privacy Statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our Privacy Statement that materially alter our privacy practices, we may also notify you by other means, such as sending an email or posting a notice on our corporate website and/or social media pages prior to the changes taking effect.

The new privacy notice will be effective upon posting. If you do not agree to the revised notice, you should alter your preferences, or consider stopping using the MATRIX pages. By continuing to access or make use of our services after the changes become effective, you agree to be bound by the revised privacy notice.